Terms & Conditions

Last updated: 7 Nov 2026

These Terms & Conditions ("Terms") govern your use of arfinadesign.com and the interior design, modular furniture and home furnishing services offered by Arfina Design ("we", "us", "our"). By using our website or engaging our services, you agree to these Terms. Project-specific terms in your signed quotation or agreement take precedence over these general Terms.

1. Use of the website

• Content on this website, including text, photographs, designs, 3D renders, videos and logos, belongs to Arfina Design or is used with permission, and may not be copied or reused without written consent.
• You agree not to misuse the website, submit false information, attempt unauthorised access or send spam through our forms or chatbot.
• Prices, timelines and specifications mentioned on the website are indicative and may change. A final, itemised quotation is shared after a site visit and design discussion.

2. Free consultation and 3D design

Our initial consultation and 3D concept are offered free of charge and without obligation. Detailed working drawings and design revisions beyond the agreed scope may be chargeable, as specified in your quotation.

3. AI Room Designer

• The AI Room Designer creates automated, illustrative design previews for inspiration only. They are not construction drawings and may not reflect exact dimensions, materials, prices or technical feasibility.
• You confirm that you have the right to upload the photos you submit.
• Downloading high-resolution designs requires sharing your contact details, and we may contact you about your project.
• Final designs are prepared by our designers after a site visit and are subject to a separate quotation.

4. Quotations and orders

• Quotations are itemised and valid for the period stated on them.
• Work begins once the design is approved in writing and the booking amount is received.
• Changes requested after design sign-off or after production starts may affect cost and timelines.

5. Payments

Payments are linked to project milestones such as booking, design approval, material procurement or production, installation and handover, as set out in your quotation. Delays in payment may delay the project schedule. Applicable taxes are charged as per law.

6. Timelines

Typical timelines, such as 15–20 days for a modular kitchen and 45–60 days for a 2BHK or 3BHK home after design finalisation, depend on site readiness, timely approvals and payments, material availability and access to the site. We are not responsible for delays caused by circumstances beyond our reasonable control, including natural events, strikes, government restrictions or building society rules.

7. Site access and client responsibilities

• Provide safe access to the site, electricity and water during working hours.
• Obtain any permissions required from your building society or association.
• Inform us of concealed pipes, wiring or structural limitations known to you.

8. Materials and finishes

Natural materials such as wood veneer, stone and fabrics may show variations in colour and grain. Colours on screens and 3D renders may differ slightly from actual materials. Samples shown at the time of selection are indicative.

9. Warranty

Modular furniture carries a warranty of up to 10 years and installation work a warranty of 1 year, as specified in your project documents. The warranty covers manufacturing defects under normal use and does not cover damage from misuse, water seepage, pests, structural movement, unauthorised modifications or normal wear and tear. Hardware and appliances are covered by their manufacturers' warranties.

10. Cancellation and refunds

Cancellation after design approval or material ordering may attract charges for design work completed and materials procured or produced. Any refund will be processed as per the terms in your quotation.

11. Photographs of completed projects

We may photograph completed work for our portfolio without showing personal belongings or identifying details. Please tell us if you prefer that your project is not featured.

12. Limitation of liability

To the extent permitted by law, our liability for any claim related to our services is limited to the value of the specific work under dispute. We are not liable for indirect or consequential losses.

13. Governing law

These Terms are governed by the laws of India, and courts in Kolkata, West Bengal shall have exclusive jurisdiction.

14. Contact

Arfina Design
Salt Lake, Sector V, Kolkata, West Bengal 700091
Phone: +91 8910171085
Email: info@arfinadesign.space