Privacy Policy

Last updated: 7 Nov 2026

Arfina Design ("Arfina Design", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit arfinadesign.com, use our enquiry forms, website chatbot or AI Room Designer, or engage us for interior design and home furnishing services, and how we use, share and protect that information. It is written in line with the Information Technology Act, 2000, the related rules, and the Digital Personal Data Protection Act, 2023 of India.

1. Information we collect

Information you give us

• Contact details: your name, mobile number, email address and area or locality when you fill in a form, chat with us, call us or message us on WhatsApp.
• Project details: the service you are interested in, budget range, property type, floor plans, measurements and requirements you share.
• Room photos: photos you upload to our AI Room Designer, and the designs generated from them.
• Messages: questions you type into our website chatbot or send to us.

Information collected automatically

• Device and browser type, IP address, pages visited, referring website and campaign parameters (such as UTM tags).
• Cookies and similar technologies used to keep forms working, remember preferences and, if enabled, measure traffic through analytics tools such as Google Analytics.

2. How we use your information

• To respond to your enquiry, call you back and schedule consultations and site visits.
• To prepare 3D designs, quotations and proposals for your project.
• To deliver, install and service our interior design and home furnishing work, including warranty support.
• To create AI design previews from the room photos you upload.
• To send you service-related updates by phone, email, SMS or WhatsApp.
• To improve our website, content and services, and to prevent spam and misuse.
• To comply with legal, tax and accounting obligations.

We do not sell your personal information.

3. AI Room Designer

When you upload a room photo, it is stored securely on our server and is used only to generate design previews. To create a design, the photo or a text description of your chosen room and style may be processed by a third-party AI image service acting on our behalf. Uploaded photos are never published on our website or social media without your written permission. You can ask us to delete your photos and designs at any time.

4. Sharing your information

We share personal information only where necessary, with:

• Our designers, project managers, installation teams and vendors working on your project.
• Service providers who help us run the website, email, analytics, hosting and AI design generation, under confidentiality obligations.
• Government or legal authorities when required by law.

5. Data retention

We keep enquiry and project information for as long as needed to provide our services, support your warranty and meet legal requirements. AI design uploads are kept for a limited period and then deleted unless they form part of an active project.

6. Data security

We use reasonable technical and organisational measures to protect your information, including restricted admin access, secured storage of uploaded files and encrypted connections where available. No method of transmission over the internet is completely secure, but we work to protect your data.

7. Your rights

You may ask us to access, correct or delete your personal information, withdraw consent to marketing communication, or raise a grievance. To do so, contact us using the details below. We will respond within a reasonable time as required by applicable law.

8. Cookies

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

Advertising and Google AdSense

We may show advertisements served by Google AdSense. Google and its partners use cookies, including the DoubleClick cookie, to serve ads based on your previous visits to this and other websites.

You can opt out of personalised advertising at Google Ads Settings, or opt out of third-party vendor cookies at aboutads.info. Learn more about how Google uses data from partner sites.

9. Third-party links

Our website links to third-party sites such as Instagram, Facebook, YouTube, Pinterest, LinkedIn, Google Maps and WhatsApp. Their privacy practices are governed by their own policies.

10. Children

Our services are intended for adults. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

12. Contact and grievance officer

Arfina Design
Salt Lake, Sector V, Kolkata, West Bengal 700091
Phone: +91 8910171085
Email: info@arfinadesign.space